Last Updated: June 13, 2025
1. Introduction
Welcome to elma.ai, operated by "הממליצה" ("The Recommender"). We are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. Our service is designed to help you find the best products on AliExpress through our AI-powered assistant on WhatsApp and Telegram.
2. Information We Collect
We collect the following types of information:
Personal Information You Provide:
Phone Number: When you interact with our service via WhatsApp or Telegram, we collect and store your phone number. This allows us to provide the service and improve your future experience with personalized recommendations.
Usage Data (Collected Automatically):
Interaction History: We may store the history of your search queries and interactions with our bot to analyze service usage and improve our AI algorithm.
Website Analytics Data: When you visit our website (elma.chat), we use third-party services like Google Analytics, Meta (Facebook) Pixel, and TikTok Pixel. These services automatically collect non-personal information such as your IP address, browser type, device type, pages visited, and time spent on the site. This data is used for analytics and advertising purposes.
3. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Improve Our Service: To process your search requests, provide product recommendations, and enhance the performance and accuracy of our AI.
Personalization: To better understand your preferences and provide more relevant product recommendations in the future.
Communication: To send you service-related messages. With your explicit consent, we may also send you promotional messages and updates, such as "deals of the week." You can opt out of these promotional messages at any time.
Analytics and Advertising: To analyze website traffic, understand user behavior, and create audiences for our advertising campaigns on platforms like Meta, Google, and TikTok. This includes creating retargeting and lookalike audiences.
4. Sharing Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
Service Providers: We may share information with third-party companies that perform services on our behalf, such as data analysis, advertising services (Google, Meta, TikTok), and hosting. These providers only have access to the information necessary to perform their functions and are obligated to protect it.
Future Business Needs: We reserve the right to share data with other third parties in the future for business purposes, such as integrating with new service providers. This policy will be updated accordingly should this occur.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access. However, no internet transmission is ever completely secure, and we cannot guarantee the absolute security of your information.
6. Your Rights and Choices
You have certain rights regarding your personal information. Depending on your location, these may include the right to access, correct, or delete your personal data. You also have the right to opt out of receiving promotional communications from us at any time by following the instructions in those messages.
7. Third-Party Links
Our service provides recommendations and links to products on AliExpress. We are not responsible for the products, orders, or privacy practices of AliExpress or any third-party sellers. This Privacy Policy applies only to our service.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: chatwallservice@gmail.com
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.